John Lewis is one of the UK’s most well-known department stores, with its network of department stores stretching from the North of Scotland to Bristol, in the South of England. The John Lewis Partnership, which operates the John Lewis Department Stores, also includes more than 150 Waitrose supermarkets spread throughout the United Kingdom - and are equally well-liked - with both John Lewis and Waitrose regularly topping customer satisfaction surveys.
With more than 5 million square feet of retail space, it might seem hard to squeeze even a small selection of their products into a catalogue. But, whilst not all the products you find in a John Lewis store can be found in the free catalogue - or even online (indeed, you’ll likely find more products available via the John Lewis website than in the catalogue) - you will, nonetheless, find a very comprehensive range of items available in the catalogue, and the same high quality that you’d expect from any purchase made in-store.
Any of the John Lewis catalogues may be ordered, for free, from the online store, including the latest editions of the John Lewis Parenting catalogue, the Waitrose Wine Direct catalogue, and the traditional John Lewis Home catalogue. It’s also very simple to order products which you find in the catalogues, online. Simply navigate to the "Quick Order Form" page and you can enter product codes provided in any of the catalogues and add directly to your basket.
At the online store you’ll find an ever-growing selection of merchandise, including audio, computing and electrical products, latest fashions, furniture, gifts & flowers, a big choice of items for the home and garden, nursery products, sports goods & leisurewear, together with a wide selection of toys for all ages. You’ll also find that the John Lewis website is very pleasant to use, with "clean", easy-to-read pages, and all the information you need easily accessible.
John Lewis are easily contacted by using the web-forms provided on their website, by telephone, by fax or by post. Just follow the "Customer Service" links for full contact details. Local stores may also be contacted by using the forms provided.
Contacts
Website(s)
Fax ››
Customer Services
08456 049 050
Post ››
Customer Services
Customer Services, John Lewis Direct, P.O. Box 369, Exeter EX1 1DH
Post ››
John Lewis Department Stores, Head Office
John Lewis Department Stores, 171 Victoria Street, London, SW1E 5NN
Post ››
John Lewis Partnership, Head Office
John Lewis Partnership, Partnership House, Carlisle Place, London, SW1P 1BX
Telephone ››
Customer Services
08456 049 049
Telephone ››
John Lewis Department Stores, Head Office
0207 828 1000
Telephone ››
John Lewis Partnership, Head Office
0207 828 1000
Forms ››
All Enquires, including to local stores
A variety of contact forms provided on the website
John Lewis Credit Terms: John Lewis does not provide the type of credit common to the traditional catalogue companies, but your purchases may still be made by using a variety of methods, including John Lewis and Waitrose Account Cards or partnership card™, John Lewis gift vouchers, or by Visa, Mastercard, Switch, and several other similar methods.
• We hope you'll find the websites listed below useful; however, no endorsement of this site, or association with this site, by the organisations listed, should be inferred:
Continue to the John Lewis website ››
